Privacy Policy
Effective Date: March 28, 2026
AI Video API ("aivideoapi.ai", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
1. Information We Collect
We collect only the minimum information necessary to provide our services:
- Email Address — Collected during account registration and login, including via Google OAuth.
- Payment Information — Processed securely through Stripe. We do not store your credit card details on our servers.
- Usage Data — API call logs, credit usage, and service interaction data to provide dashboard analytics and billing.
2. How We Use Your Information
Your information is used for:
- Account creation and management.
- Login authentication and session management.
- Processing payments and managing credit balances.
- Providing API usage analytics and billing history.
- Service-related communications (e.g., payment confirmations, security alerts).
We do not send marketing or promotional emails unless you have explicitly consented.
3. Data Sharing
We do not sell your personal data to third parties. We may share data only with:
- Stripe — For payment processing.
- Upstream AI Providers — We send your prompts and parameters to AI model providers to fulfill API requests. We do not share your personal identity with these providers.
- Analytics Services — We may use analytics tools to understand website usage patterns.
- Legal Requirements — When required by law, regulation, or legal process.
4. Data Retention
We retain your account information and API logs for as long as your account is active or as needed to provide our services. You may request deletion of your data at any time by contacting us.
5. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Request data portability.
- Withdraw consent for data processing.
- Object to or restrict certain processing activities.
For EU/EEA residents, we process data under GDPR legal bases including consent, contract performance, and legitimate interest for platform security.
6. Cookies
We use essential cookies for authentication and session management. These cookies are necessary for the service to function and cannot be disabled. We do not use advertising or tracking cookies.
7. Data Security
We implement reasonable security measures to protect your data, including:
- HTTPS encryption for all data in transit.
- API keys stored as SHA-256 hashes (we never store plaintext keys).
- Passwords hashed with bcrypt.
- HTTP-only session cookies to prevent XSS attacks.
No method of transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information.
8. International Data Transfers
Your data may be transferred to and processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
9. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 13, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at support@aivideoapi.ai.